1. Who we are
AeroIptv is responsible for the personal information described in this policy. You can reach us at support@aeroiptv.best.
2. Information we collect
- Contact details you give us — such as your name and email address — when you place an order or contact us.
- Order information such as the plan purchased and order dates.
- Support messages and any details you include in them.
- Technical information — our web server keeps standard access logs (IP address, browser type, pages requested and time of request) for security and troubleshooting. We do not use analytics or tracking cookies.
3. How we use information
- To process orders and deliver setup information.
- To provide customer support.
- To send service-related messages about your subscription.
- To meet legal obligations, such as keeping payment and tax records.
4. Cookies
See our Cookie Policy for details.
5. Payment processing
We accept payment by credit or debit card and PayPal. Payments are processed by the payment provider, and we do not store full card numbers on our systems.
6. Third-party services
- WhatsApp (Meta) — if you contact us or order through WhatsApp. See the WhatsApp Privacy Policy.
- PayPal and our card payment processor — to take payments. See the PayPal Privacy Statement.
- Email — messages you send to support@aeroiptv.best are handled by our email provider.
7. Data retention
Web server access logs are deleted automatically after 10 days. Order and support records are kept for as long as needed to provide the service and meet legal and accounting obligations.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain processing. To make a request, email support@aeroiptv.best. Residents of some US states, such as California, have additional rights under state privacy laws. We do not sell your personal information.
9. Security
This website is served only over encrypted HTTPS connections, and access to customer information is limited to the people who need it to provide support.
10. Contact
Privacy questions: support@aeroiptv.best or via our Contact page.