TiviMate EPG Not Showing? How to Fix the TV Guide

TiviMate's TV guide is the reason many people choose it — so it's frustrating when the grid is empty, shows "No information" or lists the wrong programs. If you have the TiviMate EPG not showing, work through these fixes in order. Most problems are solved in the first three steps, and none of them require reinstalling the app. New to the app? Read our TiviMate setup guide first.

1. Give It Time on First Setup

The first time you add a playlist, TiviMate downloads several days of program data for every channel. With a large channel list this can take a few minutes. Leave the app open on the TV guide screen and wait before changing anything.

2. Update the EPG Manually

1. Open Settings in TiviMate.
2. Go to EPG.
3. Select Update EPG and wait for the progress to finish.
4. Return to the TV guide and check again.

3. Make Sure an EPG Source Is Added

If you logged in with Xtream Codes, TiviMate normally finds the guide automatically. If you added an M3U playlist, you may need to add the EPG link yourself: in Settings → EPG, choose to add an EPG source and paste the EPG (XMLTV) link from your setup details. Not sure which login you used? See M3U vs Xtream Codes.

4. Fix Wrong Times in the Guide

If programs appear but at the wrong times, check the time zone on your device first (Settings → System → Date & time on Android TV and Google TV). If the device is right and the guide is still off by a fixed number of hours, look for a time shift or offset option in TiviMate's EPG settings and adjust it.

5. Check Channels Without Program Data

If most channels show programs but a few are blank, those channels may not have guide data or may be matched to the wrong entry. TiviMate lets you choose the EPG for a channel from the channel's options in many versions. If a channel still has no information, send us the channel name — we'll check the guide on our side.

6. Keep Enough Storage Free

A full guide takes space. On streaming sticks with limited storage, TiviMate may fail to save it. Remove unused apps and, in TiviMate's EPG settings, reduce how many days of guide data are kept if that option is available.

7. Clear Cache, Then Reload

Go to your device's Settings → Apps → TiviMate → Clear cache, restart the device and update the EPG again. Avoid Clear data unless support asks — it removes your playlists and settings.

Quick Reference: TiviMate EPG Not Showing

Keep the TiviMate Guide Updating Automatically

To avoid the TiviMate EPG not showing again, check the EPG settings for an automatic update option — for example updating when the app starts or at a regular interval — and turn it on. Leave the device connected to the internet overnight occasionally so the guide can refresh in the background.

Still stuck? Message Aero IPTV support on WhatsApp with a photo of the guide. To understand how guides work in general, read what an EPG is, or see the Android TV setup guide.